Situations

Washing and laying out the body

After a death, the funeral director usually cares for the person's body: washing and drying them, closing the eyelids and mouth, and tidying their hair. If you would like to, you can help wash and dress them. You can also ask to keep the body at home before the funeral, and to have cultural or religious practices followed. (Sussex Community NHS Foundation Trust)

Signposting, not medical adviceSources checked 28 September 2026

Taking part

If you would like to, you can help the funeral director wash and dress your relative or friend. They may ask what you would like the person to be dressed in, such as a particular outfit or jewellery that meant something to them. Let them know as soon as you can. (Sussex Community NHS Foundation Trust)

End of life doulas can also support families with care of the body after a death. (End of Life Doula UK)

Keeping the body at home

Some people like to keep the person at home before the funeral. The funeral director can tell you how long the body can stay at home and what you need to do. (Sussex Community NHS Foundation Trust)

Cultural and religious wishes

Tell the funeral director about any cultural or religious practices you would like followed. They will do their best to accommodate them. (Sussex Community NHS Foundation Trust)

Embalming

Embalming, which funeral directors sometimes call 'hygienic treatment', means the body is disinfected and treated to help preserve it. It is usually done if the family wants to visit in the chapel of rest more than a day or two after the death. It is a choice, and the funeral director can tell you more. (Sussex Community NHS Foundation Trust)

If you need help now

If someone's life is in danger, call 999. If you need medical help urgently and are not sure what to do, call 111 (NHS 111 in England and Wales, NHS 24 in Scotland). In Northern Ireland, nidirect explains where to get urgent help.

If someone has just died
If the death was expected, at home
Contact their GP. If community nurses have been visiting, call them too: they can verify the death. Outside surgery hours, contact the on-call doctor.
If the death was unexpected
Call 999 straight away and explain what has happened. The police will also be told, because the coroner needs to know.

Sources: NHS: when to call 999 · NHS: when to use 111 · Sussex Community NHS Foundation Trust · nidirect: when someone dies at home

Sources

Further reading from the library

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Our local support services

Cruse has over 80 local branches across England, Wales and Northern Ireland, mostly run by volunteers. Depending on the branch, they offer one to one support by phone or video call, peer support groups including walking groups, and sessions to help you understand your grief. Many branches have a waiting list. No one is turned away because they cannot afford to donate.

Cruse Bereavement SupportcharityEngland · Wales · Northern IrelandVerified 27 Sept 2026
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Marie Curie: Grief and practical tasks when someone dies

Index page: all of Marie Curie's guidance on grief. Everyone's affected differently by someone dying. Our information aims to help you cope emotionally, as well as handle the practical side of someone dying.

Marie CuriecharityUKVerified 27 Sept 2026
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How to arrange a funeral

Arranging a funeral for someone you love can be overwhelming. We offer resources on how to organise a funeral and a ceremony.

Marie CuriecharityUKVerified 27 Sept 2026
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Anna's Story

Direct experience account. Dr Agnieszka Anna Pytlowana is a Clinical Psychologist who understands, both professionally and personally, the impact of bereavement and grief. We're incredibly grateful to Anna for sharing her experience and insights with us.

Cruse Bereavement SupportcharityEngland · Wales · Northern IrelandVerified 27 Sept 2026
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What to do when someone dies: step by step

Check what to do after a death - how to register the death, notify government departments and deal with the estate.

GOV.UKofficialEngland · WalesVerified 27 Sept 2026